This policy applies to information we collect when you choose to use this website, and also to personal information which we process further to supplying services to you. We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on the personal information we collect about you; what we do with your information and who your information might be shared with.

This website is owned by
Isabel Jacomet (DBA Isabel Now)
c/o Andre Jacomet Ausbildung + Entwicklung
Schaffhauserstrasse 315
8050 Zürich
Switzerland

Contact:
Phone: +41 43 321 94 23
E-Mail: dpo@isabelnow.com

WHO WE ARE

Isabel Jacomet (DBA Isabel Now) (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 and as of 25 May 2018, the General Data Protection Regulation (‘GDPR’) (as applicable the “Legislation”) where we control the purposes for which we process your personal information. Any questions about our data protection policy or how we handle your personal data should be addressed to Isabel Jacomet (DBA Isabel Now) – see contact information above.

WHAT INFORMATION DO WE COLLECT?

PERSONAL INFORMATION PROVIDED BY YOU

We collect personal information about you (such as your name, address and contact details), for example your email address and phone number when you request further information on our services.

PERSONAL INFORMATION ABOUT OTHER INDIVIDUALS

If you give us information on behalf of someone else, such as a child for whom you are legally responsible, you confirm that either;

(1) the other person has a contractual relationship with you and knows that you will be transferring their personal data to us for specific purposes and/or

(2) s/he has appointed you to act on his/her behalf and has agreed that you can:

give consent on his/her behalf to the processing of his/her personal data

receive on his/her behalf any data protection notices

give consent to the processing of his/her sensitive personal data (as listed below).

USE OF COOKIES

A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We use cookies on our website.

Where applicable, this website uses a cookie control system allowing you on your first visit to the website to allow or disallow the use of cookies on your computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider, to improve the user’s experience whilst visiting the website, and better understand how you use it. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

This website – isabelnow.com – uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

• Make our website work as you’d expect

• Remember your settings during and between visits

• Improve the speed/security of the site

• Allow you to share pages with social networks, such as Facebook

• Continuously improve our website for you

• Make our marketing more efficient

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)

• Collect any sensitive information (without your express permission)

• Pass data to advertising networks

• Pass personally identifiable data to third parties

• Pay sales commissions

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies

We use cookies to make our website work, including: Allowing you to add comments to our site. Squarespace, the software that runs this website, may also use cookies when you comment on a blog post to identify you on return visits. We do not use this information for any other reason. There is no way to prevent these cookies being set other than to not use our site.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We use Google Analytics software to collect information about how you use isabelnow.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

• the pages you visit isabelnow.com

• how long you spend on each isabelnow.com page

• how you got to the site

• what you click on while you’re visiting the site

We do not collect or store your personal information so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data, but Google Analytics set their own cookies.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

This website uses a widget from ShareThis which facilitates the sharing of pages/ links from this website across various social networks such as Facebook and Twitter. ShareThis cookies track your use of social media buttons on isabelnow.com.

Doubleclick.net cookie collects data to measure any viewed or clicked adverts (if any published) and is tracked by Google Analytics.

Vimeo and YouTube

We may use external video services to host videos on this website. Whilst we have done what we can to limit data collection, this type of service might still collect web traffic data for the pages where videos are embedded, even when you do not watch it.

We embed videos from either our official YouTube channel or Vimeo channel using YouTube or Vimeo’s privacy-enhanced mode and this cookie recognizes playbacks. It does not store personally-identifiable cookie information.

This cookie is used to deliver YouTube inline adverts or related Vimeo videos more relevant to you and your interests.

YouTube is a video service provided by Google that allows this website to embed video content. You can read YouTube’s Privacy Policy here.

Vimeo is a video service provided by Vimeo, LLC that allows this website to incorporate video content on its pages.

Vimeo sets a number of cookies on any page that embeds a Vimeo video. While we have no control over these cookies, they appear to include a mixture of pieces of information to measure the number and behaviour of Vimeo viewers, to hold information about current viewing video settings as well as a personal identification token, if you are logged into Vimeo.

If you want to prevent this transmission and storage of data by Vimeo about you and your behaviour on our website, you must log out of Vimeo before you visit our site. Vimeo’s Privacy Policy provides more detailed information concerning this, in particular regarding the collection and use of data by Vimeo.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

All cookies will expire after 8 months.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you so that we can: provide the information requested; notify you of any changes to our website or to our services that may affect you improve our services and user experience.

WHO YOUR INFORMATION MIGHT BE SHARED WITH

We may disclose your personal data to: employees within our group our agents, associates and service providers law enforcement agencies in connection with any investigation to help prevent unlawful activity

KEEPING YOUR DATA SECURE

Our staff and associates are bound by obligations of confidentiality and trained in the protection of personal data. We comply with the Legislation and use the appropriate technical and organisational measures necessary to safeguard your personal data. We only share your personal data with third parties who also comply with the Legislation.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us.

We only send your data outside the EEA where we have in place a legal agreement which complies with the Legislation.

LINKS TO OTHER WEBSITES

Our website may include links to other websites. If you choose to click this link and leave our website, we do not have control on how the other website uses your data and you are no longer covered by this Privacy Policy meaning we are not responsible for any information you submit on an external website.

WHAT CAN I DO TO KEEP MY INFORMATION SAFE?

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

RETENTION PERIODS

Information submitted by an enquiry form by a confirmed booking will be held on our secure server indefinitely in order to refer back to for a job or future query.

If you are a client of Isabel Jacomet (DBA Isabel Now), your email address will be processed under a ‘Legitimate Interest’ for a direct marketing purpose. These marketing emails will provide you with additional products and services that we offer in relation to your booking.

If you do not book our services, we will keep details of your venue and budget but will securely erase any contact details of identifiable information within 90 days.

If you opt into our marketing emails this information will also be held on our email system until you unsubscribe from the emails.

WHAT RIGHTS DO YOU HAVE?

The GDPR provides the following rights for individuals whose personal data is processed:

The right to be informed

The right of access

The right to rectification

The right to erasure

The right to restrict processing

The right to data portability

The right to object to processing

Rights in relation to automated decision making and profiling [(We do not carry out automated decision making and profiling)]

RIGHT TO ACCESS – I.E. TO REQUEST A COPY OF YOUR INFORMATION

You can request a copy of your information which we hold. If you would like a copy of some or all of it, please write to us:

or email dsv@andrejacomet.com and let us have proof of your identity (a copy of your driving license or passport); and let us know what information you want.

RIGHT TO CORRECT ANY MISTAKES IN YOUR INFORMATION

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

email or write to us (see ‘How can you contact us?’ below)

let us have enough information to identify you

let us know the information that is incorrect and what it should be replaced with.

RIGHT TO REMOVE YOUR DETAILS FROM OUR RECORDS OR RESTRICT HOW WE USE YOUR INFORMATION

You can ask us to stop contacting you for particular purposes or remove your information completely from our records. There may be a legal reason why we need to keep your personal data and, in that circumstance, we will destroy your personal information as soon as we are legally entitled to do so. If you would like us to stop contacting you with information about our services, please:

email or write to us (see contact information at the top of this page). You can also click on the ‘unsubscribe’ button at the bottom of the email and/or newsletter let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone).

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISING AUTHORITY

If you have any concerns or complaints about how we use your personal data we hope you will alert us to these directly (see the contact information above). If you are still unhappy you are entitled to complain to the Information Commissioners Office (ICO) which is the supervising authority in the UK. Their contact details and the procedure can be found at www.ico.gov.uk

HOW TO CONTACT US

Please contact dsv@andrejacomet.com if you have any questions about this privacy policy or the information we hold about you.

CHANGES TO THE PRIVACY POLICY

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website or use our services.